Politeness

The most polite person I know is a colleague of mine called Bobur, who manages our accounts department. I’ve worked with him for about four years, and I’ve never once heard him raise his voice or speak dismissively to anyone, whether it’s the company director or the cleaner. What stands out about him are the small, consistent things. He remembers people’s names and asks after their families. He holds doors open, he always says thank you in emails, even for tiny tasks, and when he disagrees with someone in a meeting, he begins by acknowledging their point before explaining his own view. I’ve also noticed that he gives people his full attention — he puts his phone face down when you talk to him, which is surprisingly rare these days. I think there are a few reasons he’s like this. Partly, it’s his upbringing; he grew up in a large family in a village where respect for others was essential. But I also think it’s a conscious choice. He once told me that politeness costs nothing but makes everyone’s day slightly better, and that people remember how you made them feel. Working with him has definitely made me more aware of my own behaviour.

Shaxs → aniq xatti-harakatlar (misollar) → sabablar (tarbiya + ongli tanlov) → sizga ta’siri.