Complaint: A Faulty Order
Shikoyat: nosoz buyurtma
Imtihon qoidalari
- 20 daqiqa — “Boshlash”ni bosganingizda taymer ishga tushadi. Oxirgi 5 daqiqada ogohlantirish chiqadi.
- kamida 150 so‘z — so‘z soni pastda doim ko‘rinib turadi.
- Yordamsiz — namuna, reja va iboralar ko‘rinmaydi. Imlo tekshiruvi ham o‘chirilgan.
- Vaqt tugasa, matn qulflanadi va baholashga o‘tasiz. Ertaroq tugatsangiz — “Topshirish”ni bosing.
Saqlangan qoralama bor — u davom ettiriladi.
You recently bought a coffee machine from an online shop, but it does not work properly.
Write a letter to the customer service manager. In your letter: describe what you bought and when; explain what the problem is; say what you would like the company to do.
- describe what you bought and when
- explain the problem
- say what you want the company to do
Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear …,
Matn shu qurilmada avtomatik saqlanadi. Imtihonda imlo tekshiruvi bo‘lmaydi — u bu yerda ham o‘chirilgan.
Avtomatik tekshiruv
Sayt matningizning tuzilishini tekshiradi: hajm, bandlar, bog‘lovchilar, takrorlar va yozuv qoidalari. Grammatika va mazmun sifatini esa quyidagi mezonlar bo‘yicha o‘zingiz baholaysiz.
IELTS Writing mezonlari bo‘yicha baholang
IELTS’da har bir mezonga 0–9 band beriladi, yozma ish bahosi — to‘rt mezonning o‘rtachasi (0,5 ga yaxlitlanadi). Bu yerda B2–C1 uchun eng muhim 5–8 bandlar ko‘rsatilgan.
Namuna javob bilan solishtirish Taxminan Band 7.5–8
Sizning matningiz
Namuna
Dear Sir or Madam,
I am writing to complain about a coffee machine that I ordered from your website on 3rd March (order number 48215). It was delivered four days later, and I was very pleased at first, as it was a present for my husband. The machine cost 2,400,000 som, which is a considerable amount of money.
Unfortunately, the machine stopped working properly after only a week. It now leaks water every time it is switched on, and the coffee comes out cold. I also tried cleaning it thoroughly, but this made no difference. I have followed all the instructions in the manual carefully, so I am sure that the problem is not caused by incorrect use.
I would therefore be grateful if you could either replace the machine or give me a full refund. I would also appreciate it if you could arrange for the faulty machine to be collected from my home.
I look forward to hearing from you.
Yours faithfully,
Dilnoza Rashidova