A Complaint to a Hotel
Mehmonxonaga shikoyat
Sarlavha va pastdagi so‘zlarga qarang. Matn nima haqida bo‘lishi mumkin? Bir daqiqa o‘ylab ko‘ring — bu miyani o‘qishga tayyorlaydi.
Mehmon mehmonxonadagi muammolar haqida rasmiy shikoyat xati yozadi.
Kalit so‘zlar
Bu so‘zlar matnda uchraydi va matnda ajratib ko‘rsatiladi. Bosing — talaffuzini eshitasiz.
⏱ O‘qish boshlanganda vaqt o‘lchanadi — oxirida tezligingizni ko‘rasiz.
👆 Istalgan so‘zni bosing — tarjimasi yoki lug‘atga havola chiqadi.
Dear Sir or Madam, I am writing to complain about my stay at your hotel from 3 to 5 June. I booked a double room with a sea view, but I got a small room with a view of the car park.
Hurmatli janoblar, mehmonxonangizda 3–5-iyun kunlari qolganim haqida shikoyat qilish uchun yozyapman. Men dengiz manzarali ikki kishilik xona band qilgandim, lekin avtoturargohga qaragan kichik xona berildi.
Also, the air conditioning did not work, and the room was very hot at night. I asked the receptionist for help twice, but nobody came.
Bundan tashqari, konditsioner ishlamadi va kechasi xona juda issiq bo‘ldi. Qabulxona xodimidan ikki marta yordam so‘radim, lekin hech kim kelmadi.
I paid 120 dollars per night for this room. I would like a refund of the difference between the two rooms. I hope to hear from you soon. Yours faithfully, Karen Lee.
Bu xona uchun bir kechaga 120 dollar to‘ladim. Ikki xona o‘rtasidagi farqni qaytarib berishingizni so‘rayman. Tez orada javob kutaman. Hurmat bilan, Karen Li.
I must also mention breakfast. Your website says that breakfast is served until 10:30, but when I arrived at 9:45 on the second morning, most of the food was gone and the staff were already cleaning the tables.
Nonushtani ham aytib o‘tishim kerak. Veb-saytingizda nonushta 10:30 gacha beriladi deb yozilgan, lekin ikkinchi kuni ertalab soat 9:45 da kelganimda, ovqatning ko‘p qismi tugagan, xodimlar esa allaqachon stollarni tozalashayotgan edi.
I have stayed at your hotel three times before, and I was always very happy with your service. That is why this experience was so disappointing. I hope you will look into these problems so that other guests do not have the same experience.
Mehmonxonangizda ilgari uch marta qolganman va xizmatingizdan doim juda mamnun bo‘lganman. Shuning uchun bu safargi tajriba juda umidsizlantirdi. Umid qilamanki, bu muammolarni ko‘rib chiqasiz va boshqa mehmonlar bunday holatga duch kelmaydi.
Tushundingizmi?
Javob topa olmasangiz, «O‘qish» bosqichiga qaytib, matnga qarang — bu ham mashq.
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Asosiy g‘oya
1 Why is Karen writing?
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2 What view did Karen’s room have?
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3 How many times did Karen ask for help?
True / False / Not Given
True — matnda aynan shunday deyilgan. False — matn aksini aytadi. Not Given — matnda bu haqda ma’lumot yo‘q.
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1 Breakfast was fully available when Karen arrived at 9:45.
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2 Karen travelled with her husband.
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3 The air conditioning worked well.
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4 Karen stayed at the hotel in June.
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5 The hotel replied to Karen the next day.
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6 Karen had stayed at the hotel before.
So‘zni ma’nosi bilan juftlang
Chapdan so‘zni, o‘ngdan uning ma’nosini tanlang. Hammasi juftlansa, natija chiqadi.